1. Customer Relationship Management (CRM):
    • Manage customer information, communication, and interactions in a centralized database.
  2. Lead and Opportunity Tracking:
    • Capture and track leads, inquiries, and sales opportunities for chemical products.
  3. Inventory Management:
    • Track chemical inventory levels, including hazardous materials, raw chemicals, and finished products.
  4. Batch and Lot Tracking:
    • Monitor batches and lots of chemicals, ensuring traceability for quality control.
  5. Quality Control and Compliance:
    • Implement quality control checks and ensure compliance with industry regulations.
  6. Product Catalog:
    • Create and manage a detailed product catalog with chemical specifications and safety data sheets.
  7. Sales Order Management:
    • Handle chemical sales orders, from order creation to delivery tracking.
  8. Pricing and Discounts:
    • Set and manage pricing structures and apply discounts for customers.
  9. Invoice Generation:
    • Generate invoices for chemical products sold and track payments.
  10. Supplier and Vendor Management:
    • Manage relationships with chemical suppliers and track deliveries.
  11. Custom Report Generation:
    • Create custom reports and dashboards for tracking chemical sales and inventory metrics.
  12. Material Safety Data Sheets (MSDS):
    • Maintain and distribute MSDS for all chemical products to ensure safety compliance.
  13. Inventory Replenishment:
    • Automatically reorder chemicals to maintain optimal stock levels.
  14. Custom Fields and Attributes:
    • Add custom fields and attributes to chemical product records to capture specific data.
  15. Chemical Analysis and Testing:
    • Record chemical testing results and maintain records for quality assurance.
  16. Hazardous Material Management:
    • Manage and track hazardous materials and chemicals, ensuring proper handling and storage.
  17. Mobile CRM Access:
    • Provide a mobile CRM app for chemical sales teams to access customer information and orders on the go.
  18. Expiration Date Tracking:
    • Monitor expiration dates for chemicals and manage their safe disposal.
  19. Multi-Location Support:
    • Manage chemical inventory across multiple facilities or locations.
  20. Custom Workflow Automation:
    • Customize workflows to match your chemical manufacturing and distribution processes.
  21. Data Security and Compliance:
    • Ensure data security and compliance with chemical industry standards and regulations.
  22. Supplier Portals:
    • Offer supplier portals for secure access to order status and inventory levels.
  23. Customer Portals:
    • Provide customer portals for self-service access to order tracking and invoices.
  24. Chemical Waste Management:
    • Track the disposal and management of chemical waste safely and in compliance with regulations.
  25. Multi-Unit Conversion:
    • Convert chemical units, such as gallons to liters, for inventory and sales purposes.
  26. Lot Traceability:
    • Ensure end-to-end traceability of chemical lots for recalls and quality control.
  27. Document Management:
    • Store and retrieve chemical documents, including regulatory certificates and test reports.
  28. Customizable Labels and Barcodes:
    • Create customized labels and barcodes for chemical products for easy identification.
  29. Chemical Incident Reporting:
    • Record and report chemical incidents or accidents, ensuring safety protocols are followed.
  30. Batch Mixing and Formulation:
    • Support batch mixing and formulation processes with recipe management.

The Smart Chemical CRM and Inventory Management system is an essential solution for chemical businesses, combining robust CRM functionality with advanced inventory management to ensure safe, efficient, and compliant operations in the chemical industry.